Financial Software: Examining AI Across Intapp and SS&C

Research evidence excerpt

Financial Software: Examining AI Across Intapp and SS&C

J P M O R G A N North America Equity Research

20 July 2026

Financial Software

Examining AI Across Intapp and SS&C

In this note we take a closer look at how both INTA and SSNC are utilizing AI. We Vertical SaaS & HealthTech

ACfocus on what is changing in their product stacks, how governance and data Alexei Gogolev

foundations shape real-world deployability, and where AI is already showing up (1-212) 622-9391

in bookings (INTA) versus cost savings/margin expansion (SSNC). Both alexei.gogolev@jpmorgan.com

companies are aggressively transitioning towards “agentic AI” strategies, though Isabella A Camaj

they approach the market from different structural positions. Intapp is focused on (1-212) 834-2379

a “Firm AI” concept, providing a governed agentic platform specifically for the bella.camaj@jpmorgan.com

unique compliance and conflict-of-interest requirements of professional services Ella Smith

firms. In contrast, SS&C leverages its massive scale as “Customer Zero”, (1-212) 622-2451

ella.smith@jpmchase.com

deploying AI agents internally across its own business process outsourcing (BPO)

Destiny Jacksonoperations to drive margin expansion before commercializing these solutions for

(1-212) 622-4360

its 23,000+ global clients. We continue to like INTA (OW) and remain relatively destiny.jackson@jpmorgan.com

more cautious on SSNC (N) vs. the rest of our Vertical SaaS coverage. J.P. Morgan Securities LLC

• INTA vs. SSNC: different starting points, same destination (agentic AI). INTA

is approaching agentic AI from a cloud-native vertical SaaS posture (Celeste

as a firmwide agentic platform), while SSNC is approaching it from scaled

“intelligent automation” and systems-of-record/BPO operations (WorkHQ as