REAL-TIME GLOBAL RESEARCH
Canadian Portfolio Managers‘ Monthly: North American Equity Thematic Research
Research evidence excerpt
Canadian Portfolio Managers‘ Monthly: North American Equity Thematic Research
AI platforms remain <1% of total web traffic
across key e-commerce marketplaces & retailers, though agentic traffic is driving
greater engagement, conversion, & order rates at higher margins for merchants/
platforms. We believe shoppers on AI platforms have higher intent vs. other traffic
sources, even though the platforms overall are lower commercial intent in
nature. On-platform remains key to driving Buyer acquisition, frequency, and
retention. E-commerce platforms are utilizing AI/ML to improve search ranking &
recommendation models, drive greater personalization & product discovery, and
deepen engagement. Agentic infrastructure & merchant solutions remain key to
scaling agentic commerce, reducing friction across the merchant and transaction
flow, & handling complexities across data, catalog ingestion, payments, and broader
technical infrastructure.
• Infrastructure Advancements Integral to Driving Agentic Commerce. Various e-
commerce industry participants are collaborating to define an open standard of
Internet infrastructure supporting AI-driven transactions. Google, Shopify, & others
have co-developed the Universal Commerce Protocol (UCP), providing an open-
source protocol for AI agents to interact and connect merchants, buyers, & payment
providers. Google’s Universal Cart enables consumers to add items to their cart
across multiple merchants and across services, and it leverages intelligent reasoning
to provide personalized shopping assistance. The UCP enables seamless checkout
from the Universal Cart, including for select SHOP merchants. We believe the UCP
provides the most compelling breadth of offerings toward becoming the industry
standard for AI shopping.
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