REAL-TIME GLOBAL RESEARCH
Agentic Commerce: Three Layers of Opportunity Position GOOG/L, AMZN, & SHOP Among Key Beneficiaries
Research evidence excerpt
Agentic Commerce: Three Layers of Opportunity Position GOOG/L, AMZN, & SHOP Among Key Beneficiaries
J P M O R G A N North America Equity Research
24 June 2026
Internet
Agentic Commerce: Three Layers of Opportunity
Position GOOG/L, AMZN, & SHOP Among Key
Beneficiaries
Following up on last week’s Retail vs. AMZN Episode 14: Retail vs. AMZN in an Internet - Large Cap / Mid & Small
Agentic World (report, slides, video replay) published w/JPM Retail analyst Chris Cap
Horvers, this section provides a deeper look at the three key layers of opportunity Doug Anmuth AC
for e-commerce platforms—Traffic Channels, On-Platform, & Infrastructure. (1-212) 622-6571
Overall, AI agents have the potential to streamline & speed up e-commerce douglas.anmuth@jpmorgan.com
transactions, which could result in increased shopping frequency & overall greater Bryan M. Smilek AC
spending. However, agentic shopping adoption has been somewhat slower than (1-212) 622-8886
expected thus far, and we look for continued progress across the UCP and bryan.smilek@jpmorgan.com
J.P. Morgan Securities LLC
infrastructure to accelerate agentic offerings. We believe AI will ultimately serve
as an incremental discovery channel & help expand the e-commerce TAM, but
on-platform AI/ML enhancements will prove critical to driving greater buyer
acquisition, engagement, retention, & spend. GOOG/L, AMZN, & SHOP should
be the primary beneficiaries of agentic commerce, and both GOOG/L and
AMZN remain Best Ideas and Analyst Focus List stocks. However, we also
believe agentic will expand the overall e-commerce opportunity, benefiting other
players across online retail and advertising.
• Three Layers of Agentic Opportunity. We believe there are three key layers
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