HCIT: A Leading Health System CMIO Shares Views on AI Adoption, Epic Partnership, RCM Outsourcing; KOL Call Takeaways

Research evidence excerpt

HCIT: A Leading Health System CMIO Shares Views on AI Adoption, Epic Partnership, RCM Outsourcing; KOL Call Takeaways

Truist Securities

Equity Research Report June 9, 2026

HEALTHCARE: HCIT

HCIT: A Leading Health System CMIO

Shares Views on AI Adoption, Epic Jailendra Singh

212-401-4406 Partnership, RCM Outsourcing; KOL Call

Jailendra.Singh@truist.com Takeaways

Eduardo Ron We hosted a group of investors for a virtual call with a healthcare technology and

212-326-3152 revenue-cycle leader at a large, multi-site health system. The discussion focused on AI

Eduardo.Ron@truist.com adoption across clinical, operational, and financial workflows; RCM vendor dynamics,

including Iodine and its role in clinical documentation integrity; Epic’s expanding role;

Payton Engdahl Open Evidence and other AI-native tools; coding automation; outsourcing; denials; prior

212-319-5476 authorization; and the evolving healthcare technology vendor landscape.

Payton.Engdahl@truist.com

ROI on AI Adoption. According to our expert, AI adoption in healthcare is showing 9 Page Document

the clearest ROI in operational and revenue-cycle functions, where efficiency gains

are measurable. Operational use cases save time and improve workflows, while

Reasons for this report financial applications like coding, denials management, and revenue integrity offer

tangible trackable benefits. Within RCM, there is strong interest in mid-cycle automation,

✓ KOL Feedback Included including autonomous coding and prior authorization, though some areas remain

evolving. In contrast, clinical AI is seen as highly promising but less mature, with

opportunities in provider support, patient care, and data access.

Epic: Expanding AI / RCM Capabilities, but Selective Threat: The expert described