GLOBAL RESEARCH ARCHIVE
AJ BELL PLC "When Cost Growth Works" (Buy) Tam
Research evidence excerpt
AJ BELL PLC "When Cost Growth Works" (Buy) Tam
AJ BELL PLC UBS Research
UBS Research THESIS MAP Thesisa guideMapto our thinking and what´s where in this report
Pivotal Questions Q: Can AJ Bell continue to win market share?
Yes. AJB has proven ability to win share, and we see it positioned well to continue to do so, thanks to
its competitive pricing and service provision, alongside investment into product range and brand. We
expect AJB to continue to invest to support share gains, with net benefit to profit growth. Whilst not
disclosed by AJB, we estimate interest income is a significant PBT contributor. With stable/rising
interest rate expectations, this should provide a stable underpin to revenue.
Q: Is AJ Bell well positioned for AI disruption and opportunities?
Yes, we believe so. AJB has deployed AI in numerous areas, at scale, in its operations, and is exploring
ways in which AI can be used in both D2C and Advised propositions at the front end. We see the
most immediate AI threat as easier pricing comparisons for commoditised products. This favours AJB
which has a track record of reinvesting to support lower pricing and improved customer experience.
AJB has found it performs slightly better when people use ChatGPT to do investment research vs
Google Search, because the AI search focuses on TrustPilot scores and brand awareness. As a Dual
Channel platform, we see AJB in a unique position in the AI debate, with the potential to benefit both
from efficiency improvements - e.g. allowing advisers to instruct across a portfolio of clients through
a conversational interaction - as well as from future use cases where AI may be able to help D2C
customers self-help with AI advice tools.
Q: Can we expect capital returns to be part of the investment case?
Yes.
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