REAL-TIME GLOBAL RESEARCH
CreditAccess Grameen (CREDAG IN): Buy: Spurred by fair winds and following seas
Research evidence excerpt
CreditAccess Grameen (CREDAG IN): Buy: Spurred by fair winds and following seas
Equities ● Diversified Financial Services
25 July 2026
Key takeaways from the post-earnings conference call
Loan growth
◆ Retail finance is a key growth lever, with strong cross-sell momentum: its flagship retail loan
product ‘Unnati’ is 100% cross-sold to existing customers, with an average customer
vintage of 7.7 years with CREDAG and an average credit score of 732.
◆ Most of the retail finance is sourced internally through branch employees or by customer
referral. In two-wheeler loans, it uses dealership network for fulfilling and not for sourcing.
◆ Customer additions are accelerating: c250k new borrowers were added during the quarter.
Of this, c35% were new-to-credit. Management expects the run-rate to improve towards
c100k borrowers per month.
◆ Customer concentration is favourable: Of the total AUM, c45.7% is where CREDAG is the
unique lender to the customer. The AUM exposure to customers with more than three
lenders is c2.6%, suggesting limited over-leverage pockets.
◆ Digital/field ecosystem is expanding: Grameen Mahi has 1.53m registered customers, and
management expects it to evolve into a broader lead generation and collections platform.
Margins and operating expenses
◆ Most products are profitable if the cost of head office allocation is not considered. Only two-
wheeler loans are loss-making given the small book size.
◆ Mortgage needs scale to absorb HO costs: management indicated that a cINR10bn of AUM
in mortgage segment would be sufficient to reach break-even after the head office cost
allocation.
◆ Secured retail loan pricing remains attractive: lending rates for most secured products,
except for affordable housing, are similar or only marginally lower than MFI loans.
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