REAL-TIME GLOBAL RESEARCH
UBS Payments Innovation Event Series: Global-e (GLBE) and Cross-Border eCommerce from a Merchant‘s Perspective, featuring Flywheel Strategy
Research evidence excerpt
UBS Payments Innovation Event Series: Global-e (GLBE) and Cross-Border eCommerce from a Merchant‘s Perspective, featuring Flywheel Strategy
Analyst
services, Flywheel Strategy drives high impact results for companies transitioning to kyle.crews@ubs.com
fully-scaled business enterprises, working as extensions of the team. Flywheel Strategy's +1-212-882-0088
team applies decades of expertise in digital, technology, marketing, brand, data and Ella Zimmermann
business operations strategies to the people, processes, and best practices companies Associate Analyst
leverage to drive scalable, profitable and consistent growth and efficiency. ella.zimmermann@ubs.com
+1-212-713 5000
Broader industry context: This discussion is relevant for investors seeking to better Siddhanth Soni
understand Global-e's competitive positioning from the merchants' perspective, Associate Analyst
particularly across global cross-border eCommerce use cases, merchant-of-record (MoR) siddhanth.soni@ubs.com
offerings, duties, taxes, and last-mile delivery, and more. This discussion also helps +1-212-649 8010
investors understand cross-border eCommerce, especially options to Shopify merchants
when it comes to selling internationally.
Merchants’ needs in cross-border D2C eCommerce: Our guest emphasized that
international expansion is often perceived as simpler than it ultimately proves to be.
While many brands view cross-border commerce as a natural extension of domestic
success, our guest sees execution typically requiring coordination across marketing,
technology, operations, and leadership teams. Additionally, our guest noted Shopify's
own international sales tools (previously branded as "Shopify Markets") and similar
tools enable merchants to address foundational needs such as currency conversion and
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