GLOBAL RESEARCH ARCHIVE
Mid-Year IT Services CIO Survey Says...
Research evidence excerpt
Mid-Year IT Services CIO Survey Says...
Equity Research
Multi Company Update — June 11, 2026
Payments, Processors, and IT Services
Our Call Jason Kupferberg
Mid-Year IT Services CIO Survey suggests generally healthy spending trends, but ME Equity Analyst | Wells Fargo Securities, LLC
Jason.Kupferberg@wellsfargo.com | 212-214-5457
conflict could result in delayed decision-making. Enterprises continue to engage in AI
Tyler DuPont, CFAinitiatives, which are expected to provide a net tailwind for IT Services revs.
Associate Equity Analyst | Wells Fargo Securities, LLC
Tyler.J.Dupont@wellsfargo.com | 212-214-5431
Key takes from Mid-Year IT Services Survey: 1) YTD, 34% of respondents have spent Cassie Chan
more on services vs. expectations at beginning of year (only 19% have spent less). 2) ME Equity Analyst | Wells Fargo Securities, LLC
conflict likely to impact 47% of respondents' IT Services spending plans; 3) 57% expect Cassie.Chan@wellsfargo.com | 212-214-5331
discretionary spend to be constrained through '26; 4) 80% of respondents' enterprises are Melissa Chen, CFA
still in early or middle stages of cloud/digital transformations; 5) 63% expect AI to be net Associate Equity Analyst | Wells Fargo Securities, LLC
positive for IT Services spending. Melissa.Chen@wellsfargo.com | 212-214-5346
Solid spending trends YTD, but ME conflict adds uncertainty. We are encouraged to see
34% of respondents have experienced spending growth YTD above initial expectations
(47% are spending in-line). That said, for the balance of 2026, enterprise decision makers
anticipate level of spending similar to January survey expectations (Ex. 4-5). We believe
these cross-currents are due to war in ME, with 47% of respondents suggesting the
conflict has negatively impacted '26 spending plans.
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