GLOBAL RESEARCH ARCHIVE
US Business Services "AI Disintermediation in Business Services, Updated..."
Research evidence excerpt
US Business Services "AI Disintermediation in Business Services, Updated..."
Global Research
10 June 2026ab
US Business Services Equities
AmericasAI Disintermediation in Business Services,
Updated Perspectives Industrial Services
Joshua Chan, CFA
Analyst
joshua.chan@ubs.com
Thoughts on Business Services and AI +1-212-713 9957
Although AI is not having a broad impact across most business services companies, Karandeep Singhania
investors appear to be bucketing business services stocks into four categories spanning Associate Analyst
the spectrum of AI tailwinds and headwinds, with each bucket trading uniquely. As an karandeep.singhania@ubs.com
update to our 4-bucket framework from several months ago, we think ARMK and +1-212-713 4211
XMTR have recently moved into Bucket 1, joining FIX and APG as clear AI beneficiaries. Brianna Kamdoum
It's possible that ULS, WSC, and TIC eventually join this bucket, but the AI tailwinds for Associate Analyst
these are not as easily discerned at the moment, putting them in lower buckets. Among brianna.kamdoum@ubs.com
stocks in the other buckets, IT has some potential to move higher while ROL has some +1-212-882 5027
risk, though both require certain scenarios to materialize to change buckets.
Investors Making Large AI Delineations, Even as AI Impact Not Broad Yet
Companies using AI, but it's largely not transformational yet. While there
are definite exceptions, we find that most business services companies are finding
ways to utilize AI, but that AI isn't having a material and broad impact on the
sector yet. In our informal conversations with 16 public and private business
services companies on how they are using AI, most are currently deploying AI for
internal efficiencies and some are deploying to improve aspects of customer-facing
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