GLOBAL RESEARCH ARCHIVE
TOST/FISV/GPN/FOUR/XYZ: Takeaways from Restaurant POS Booth Tour
Research evidence excerpt
TOST/FISV/GPN/FOUR/XYZ: Takeaways from Restaurant POS Booth Tour
Equity Research
Multi Company Update — May 20, 2026
Payments, Processors, and IT Services
TOST/FISV/GPN/FOUR/XYZ: Takeaways from
Restaurant POS Booth Tour
Our Call Jason Kupferberg
Restaurant POS competition continues to intensify but ample white space remains. AI is Equity Analyst | Wells Fargo Securities, LLC
Jason.Kupferberg@wellsfargo.com | 212-214-5457
strengthening product functionality, which along with service/support outweigh price in
Cassie Chanterms of vendor selection criteria. No POS product at DASH's booth.
Equity Analyst | Wells Fargo Securities, LLC
Cassie.Chan@wellsfargo.com | 212-214-5331
Consistent with prior years, TOST's booth was bustling with activity. Toast showcased Melissa Chen, CFA
its new marketing tool Toast IQ Grow, which is currently in pilot. The $499 monthly SaaS Associate Equity Analyst | Wells Fargo Securities, LLC
fee includes Advertising Pro (incl $500 Google ads credit), Marketing Services (dedicated Melissa.Chen@wellsfargo.com | 212-214-5346
Toast marketing manager), and Marketing Agent (AI agent), and is driving ~8% GPV uplift Tyler DuPont, CFA
from initial customers. Toast is also leveraging AI for customer service, with AI-enabled Associate Equity Analyst | Wells Fargo Securities, LLC
voice and chat now representing 40% of support. Tyler.J.Dupont@wellsfargo.com | 212-214-5431
GPN showcased its recently announced AI-first Genius handhelds and updated self-
service kiosks (both expected to be in market in 4Q26/1Q27). Genius hardware is unified
across the entire stack, enhancing ease of operation and service. GPN recently rolled
out an AI reporting offering, and other AI use cases include voice on handhelds and
streamlining merchant onboarding.
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