Fireside Chat with CaixaBank | Assessing the Return on AI

Research evidence excerpt

Fireside Chat with CaixaBank | Assessing the Return on AI

Spain | Banks EquityMayResearch14, 2026

Fireside Chat with CaixaBank | Assessing the

Return on AI

From opportunity to risk, AI will remain one of the topics driving the debate

for EU banks in the coming years. Join us for a virtual Fireside Chat with

Mariona Vicens, Head of Digital Transformation & Advanced Analytics

at CaixaBank, on 28th May at 3PM BST / 10AM EST to discuss how AI is

reshaping the European banking system.

Over recent months, the impact artificial intelligence may have on European banks

has been a recurrent topic in our discussions with investors. Early conversations are

generally constructive, centered on the opportunities AI could unlock, particularly through

cost efficiencies and productivity gains, but investors are also weighing the potential

disintermediation risks that AI could pose to the traditional banking model.

Please join us for a virtual Fireside Chat with Mariona Vicens, Head of Digital Transformation

& Advanced Analytics at CaixaBank, on 28th May at 3PM BST / 10AM EST to discuss how AI is

reshaping the European banking system. The discussion will explore how AI is being deployed

across core banking functions, from customer engagement and credit to risk management

and operations, and what this means for cost efficiency, productivity, competitive positioning,

and returns. We will also touch on the emergence of agentic AI, examining its potential

applications in banking processes as well as the additional control, governance, and risk

considerations it introduces. Drawing on CaixaBank’s practical experience, the session aims to

assess where AI is likely to create sustainable value for European banks over the coming years.

When: Thursday, May 28, 2026, 15:00 UKT / 16:00 CET