VIDEO: Home Insurance KOL Recap; Data Points for Roto's Write-Offs Issues

Research evidence excerpt

VIDEO: Home Insurance KOL Recap; Data Points for Roto's Write-Offs Issues

USA | Healthcare

Chemed EquityMayResearch14, 2026

FLASH NOTEVIDEO: Home Insurance KOL Recap; Data Points

RATING HOLDfor Roto's Write-Offs Issues

PRICE $424.04^

We hosted Adam Kostecki, an expert in property & homeowners insurance

claims. Key takes: 1) AI use remains limited, while standardized billing exposes PRICE TARGET | % TO PT $400.00 | -6%

execution gaps and overestimation tied to third-party processes, 2) write-offs 52W HIGH-LOW $583.96 - $365.21

reflect pricing negotiation dynamics, though plumbers may be overbilling to FLOAT (%) | ADV MM (USD) 96.2% | 106.75

boost Revs, and 3) declining claim volumes and growing managed network MARKET CAP $5.8B

adoption implies sustained pressure on vol growth in water restoration. TICKER CHE ^Prior trading day's closing price unless otherwise

noted.

Price: Pre-market, 2/26/26

AI & Technology Use Is Incremental, Not Disruptive, Though Currently Limited in Scope. Our KOL

noted that AI is not a meaningful driver of claim denials today, with carriers still relying on human

decisions rather than deploying technology to improve processing efficiency and consistency.

Standardization Highlights Execution Gaps; Third-Party Estimations May Inflate Write-Offs. Mr.

Kostecki explained that ~95% of water restoration billing uses standardized estimation platforms,

with disputes typically tied to documentation gaps or deviations from guidelines. Our KOL believes

Roto-Rooter’s elevated write-offs reflect execution issues rather than insurer tightening, which we

attribute to Roto's fragmented billing and collections process. Additionally, the KOL noted the shift

to centralized, third-party estimations may be incentivizing overbilling and driving a wider billed vs.