GLOBAL RESEARCH ARCHIVE
FIDELITY NATIONAL INF SVC (-) : AI threat adding to our concerns; FY 26 guidance looks at risk
Research evidence excerpt
FIDELITY NATIONAL INF SVC (-) : AI threat adding to our concerns; FY 26 guidance looks at risk
– 10% of Transaction processing and services: a portion of this revenue line across
Banking Solutions and Capital Market Solutions, which we estimate at 10%, is made up
of BPO services and software maintenance where a software license and maintenance
constitute a single performance obligation.
– 1/3 of software maintenance: software maintenance contracts typically include 1)
30-40% of technical support services including helpdesk and on-site assistance and 2)
60-70% of software updates and upgrades. The first element is human intensive and
could suffer from AI deflation as a result.
– Other recurring revenue is made up of FIS’s employees working at the client’s
premises under the client’s direction.
– Professional services are comprised of implementation, conversion and
programming services that can typically benefit from AI productivity gains passed on to
the end customer.
– 15% of Issuer Solutions: We recall from our conversation with Global Payments
that about 35% of Issuer Solutions revenue is derived from managed services, card
production, consulting and data analytics. Part of this 35% (perhaps 10-20% related to
managed services, consulting and data analytics) could be at risk from AI-related
deflation.
Figure 1: We estimate 21% of FIS’s proforma revenue could suffer from some AI
deflation
FIS proforma revenue split between services and software, hardware and other revenue (2025)
Transaction
processing & Software services (10%) maintenance (1/3) 5% 3%
Other recurring
3%
Professionnal
services
7%
Issuer Solutions
(15%)
Software, hardware
and other revenue
79%
Source: FIS disclosures, BNP Paribas Equity Research estimates
c.100bps of revenue shaved off over time?
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