Mobile Apps vs. Web Browsers: A User Perception Study with Android Apps and Google Chrome

Abstract

This study examines user perceptions of mobile applications (apps) versus web browsers for accessing online services, with an emphasis on security, privacy, and usability aspects. Through a combination of an experiment and a survey with Android smartphone users, the research seeks to identify the key concerns and preferences that influence their choice between mobile apps and web browsers. The findings will offer valuable insights for developers to improve the security, privacy, and usability of both platforms by addressing user concerns and misconceptions.